Secondary Incivility Spirals

We can see here that Miranda's tyrannical behavior. In secondary spirals of incivility, "Employees become aware of the mounting incivility, and their response can be increasing levels of negative affect, distrust and fear. The loss of civility changes employees' expectation of one another" (Anderson and Pearson). Andy is aware that Miranda is capable of anything and everything and her fear for her is clearly displayed in this scene. She calls her colleague Emily to tell her that she will be the one going to Paris and not Emily. Ultimately, incivility is being spread throughout the organization. In any organization this fuels other forms of incivility, thus creating further spirals of incivility.

This seems to create a working environment in which employees believe that the organization or the head of the organization sole intent is to harm them or other individuals. This leads to the organization becoming and uncivil environment to work in. We see this occur when Andy is mistreated by Emily because Andy was chosen to go to Paris with Miranda.